On-Site Technical Support: Tackling Multi-Wire Die Breakage together with the Customer
On-Site Technical Support: Tackling Multi-Wire Die Breakage together with the Customer
Recently, our technical service team went to the customer's production floor to work shoulder to shoulder with their engineers, launching a targeted campaign against frequent breakage in multi-wire drawing dies.

The team carried out a systematic, root-cause inspection across four dimensions: drawing dies, wire, drawing fluid and equipment:
Drawing dies: checked hole geometry, bearing-zone consistency and wear condition;
Wire: evaluated surface quality, dimensional tolerance and incoming-material stability;
Drawing fluid: tested concentration, cleanliness and lubrication/cooling performance;
Equipment: reviewed tension control, die alignment and speed matching.
Through joint on-site analysis and parameter optimization, we worked with the customer to pinpoint the root cause of breakage and implement corrective actions. The measures markedly reduced breakage, raised drawing-machine speed and improved production stability - helping the customer upgrade efficiency and cut cost.
Professionalism is our promise to every customer. We will keep standing with our customers and creating value through technology.
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